Effective Date: February 2025

Koeberg Industrial (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or services. This includes:

• Personal Information: Name, email address, phone number, company name, and any other details you provide when contacting us, requesting a quote, or using our services.
• Billing Information: If applicable, we may collect payment details for purchases or service transactions.
• Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including custom fabrication, industrial product supply, and on-site repairs.
• To process inquiries, quotes, and customer support requests.
• To send important updates, promotions, and marketing materials (you can opt-out at any time).
• To improve website performance and user experience.
• To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers & Partners – Third-party companies that assist us with payment processing, analytics, marketing, or customer support.
• Legal Compliance – If required by law, we may disclose your information to regulatory authorities or law enforcement.
• Business Transfers – In the event of a merger, acquisition, or business sale, your information may be transferred to the new entity.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may affect website functionality.

5. Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform is completely secure, and we encourage users to take precautions when sharing information online.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict data processing under certain conditions.

To exercise these rights, please contact us at admin@koebergindustrial.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices, and we encourage you to review their terms before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: admin@koebergindustrial.com
📍 Address: Unit WS01, Powder Mill Building, 5 Sunrise Cir, Ndabeni, Cape Town, 7441
📞 Phone: +27 87 265 4584